Light a Lantern does not have a physical retail store. We are an online retailer and deliver nationwide. We do not allow for order collections from our office or warehouse, unless prior arrangement has been made with our dispatch team, and this special concession is at our convenience and is discretionary.
The service we offer is a door-to-door service, unless we send it counter to counter to your local post office due to your location. This means that the shipment is delivered to the address not the person. i.e. If the person is not available it shall be left with anyone at that address e.g. security, staff, reception, etc.
It is mandatory to leave a telephone or mobile number for us to contact you during delivery hours.